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Monday, October 9 • 1:30pm - 2:00pm
Press the Redo Button! Lessons Learned in Documenting Engagement Work (30 mins)

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Urban universities generate a variety of valuable research and outreach activities including place-based community engaged work. The Robert. J. Jones Urban Outreach and Engagement Center (UROC) has been working to document the work of our place-based center. In approaching this work we discovered that how we measure the impact of place-based work is not always clear. However, over time, we have discovered some noteworthy approaches that guided us in the right direction.

This presentation describes five key lessons-learned in our work over time to document the engaged activities of UROC. 1) identify the levels of measurement in a logic model: input, output, outcome, impact. 2) Find an appropriate home to store the data that is flexible and sustainable. Through a partnership with the Office of Undergraduate Education, we tapped into the university enterprise system, Campus Labs. 3) Pilot(s) the means of gathering data to ensure collection of information actually needed. UROC collected data through short surveys, which all project leads complete annually. 4) Revisit levels of measurement often to inhibit the inclination to skip levels. With the first three levels in place, we are now working to identify UROC’s footprint in engaged activities. 5) Documentation can easily fall victim to other, more pressing needs. The work of documentation needs to have high-level oversight in order to keep the work moving.

avatar for Heidi Barajas

Heidi Barajas

Department Chair, Organizational Leadership, Policy, and Development
avatar for Arien Telles

Arien Telles

PhD Candidate, University of Minnesota

Monday October 9, 2017 1:30pm - 2:00pm MDT
Colorado B